The State of the High-End Audio Business

We heard, and are hearing, a lot about how bad the high-end market is these days.

Audio Federation is growing faster than Google, so we are thankfully we are only seeing this second hand. (A big thank you to all you out there, customers, manufactures and people keeping the flame alive)

But we hear concerns about Krell’s health, the deal for Harmon being terminated because there “were material changes that had hurt the company’s business”.

Many, many dealerships are hurting, or just closing their doors altogether.

And there are the explanations: age demographics this, home theater that.

And then there are all the new products hurried to market as people continue to add to the glut of non-selling product out there.

Sounds pretty bad, huh?

Well, I’m here to remind people about cycles. Stock market cycles, real estate cycles, fad cycles, etc. and that stupid and vacuously untrue cliche: it is always darkest before the dawn [seems like it is darkest at midnight, several hours before dawn, but let’s not digress just yet].

Let’s take something most of us are not heavily invested in, like office space. Most cities go through cycles, at at one point they will overbuild office space until there is so much they can’t give it away.

Smart people then go in and buy office buildings at that time. When it looks like the most stupid thing to do ever because there will never be a need for this much office space, ever.

Ever in the foreseeable (aka IMMEDIATE) future.

OK, that is the crux of my argument that It Will Get Better.

But not before it gets worse.

Based on this model, one might expect it to be ‘popular’ knowledge that this industry is not a place to make money and the new products rushed to market are mostly focused to the home theater installer market [designer in-wall speakers, expensive cable tuned specifically for home theater, luxury-class amps designed to be installed in the walls, etc]. We are of course seeing some of that now, for example this post – and almost every speaker and electronics manufacturer, some very recently, offering in-wall and multi-channel versions of their product line.

If our fellow audiophiles in Europe and the Far East weren’t keeping most of these companies going, we’d have seen a mass extinction already.

Now the fun part (for me)

How will the industry come back? Why?

My wild-eyed guess is that the iPod / computer / DVD generation will eventually want good sound.

So in this scenario, the system of the Mary and Joe of the future will be computer (media server) based with a docking station so people can upload and download music into a portable device, and it will be integrated with their video device.

But, a word of caution.

There also exists the ‘buggy whip’ scenario. In this scenario, new homes come with built in systems, with in-wall speakers which are ‘good enough’ for 90% of the population, just like cars come with stereos that are good enough for most people. And when the 10% people upgrade, they just replace these system with other better built-in systems. People will upgrade their home electronics systems like they do their dishwashing machines and cooktops.

Of course, at the bottom of every cycle, in every industry, there is always a ‘buggy whip’ scenario… So who can tell.

Comcastigations

OK. I think we’ve finally got this figured out.

You call in a problem.

They send a crew out if it is not raining, dark or Sunday.

They work on the problem.

They go home.

The next day, Comcast updates your account to say everything is A-OK.

Things are not OK.

The crew knew it was not OK when they left. They say that they are going to put in another ticket, or come out again. Yeah. Right.

But, you cannot call them until the next day AFTER they update your account to say it is fixed. Because no matter what, they WILL mark your account as fixed.

OK, you do this.

They send out another crew.

This crew, or guy, has no clue that 5 other crews have been out here working on the problem. That there are several houses that have a problem here. They all start from zero each time.

This is the 7th day Comcast has been down. One of our neighbors uses Comcast VOIP as their phone service, poor chaps.

Hopefully today is THE day….

Lightning Strikes…

… or 42.6 Kbps on the dialup connection… whoo hoo!

Well, we got hit by lightning late yesterday afternoon. Well, not us, thankfully, but our house.

It came and smacked the front of the house, about 20 feet from the window I was sitting at, at one of the corners of our hexagon-ish walls, came in and attacked a light fixture in our hallway and ran down the ground into listening room two, melting the ground and ‘hot’ wires together, and blew out the light switches across the room so that 30 feet away the Kharmas now have light-switch-pieces in front of them.

It looks like we lost 4 TVs, the ovens, Neli’s computer šŸ™ , my computer’s networking, the Nordost Vidar cable burner, ….

We also lost cable and phone, though the phone is now working (the 4 wires just melted at the box outside so it was an easy fix).

The Coltrane Supreme system works, the small Audio Note system was unplugged, the rack with the Walker and M10 was unplugged. The rest – well, I am a little trepidatious about testing it all out – but Neli is game…

We were lucky. In a lot of ways.

None of the systems were ‘on’ – because we’ve been getting so many lightning storms this week, we got tired of turning things off and on and off and on. But we had grown lax, just turning things off, not unplugging them like we usually do. Oops.

Funny, this lightning storm gave little or no warning. Usually the thunder gets louder and Louder and LOUDER until we can’t stand the suspense and turn everything off and unplug it.

This time, it was like nothing… distant rumbles… BLAM! and then it was over.

So anyway, cable is out (i.e. broadband network connectivity). Neither of our main computers can talk to the net anymore, even if the cable was working. I am typing this on our ‘out-of-town show reporting laptop’, which is OK but not sufficient for a whole show report. We got a Mac somewhere – but that’ll be worse (no photoshop on it, for one, and an even smaller keyboard).

And guess what? We have a show tomorrow. CEDIA 2007.

So, the plan is to transfer photos to my main computer, process them, the put them on DVD and transfer them to this laptop, which hopefully will upload them over the cable, that will be working sometime soon, we hope.

Well, I guess that there will be fewer pictures during the show and until we get computers that are both capable of processing several gigabytes of JPEGs …and … connecting to the net.

Maybe we’ll also post a few photos of the smoked switches and boards hanging off the side of the house – but I think you all understand now why there aren’t any in THIS post.

But seriously, we were lucky. Especially me, who was sitting in the symetrical location in the window across from the strike. And the house did not catch fire. And the circuit breaker blew after the first leg of the circuit melted, trapping the major damage to the hallway circuit. All of the equipment was off, (except the Vidar) and lots unplugged.

So, fingers crossed, hopefully the rest of the gear is AOK.

Kind of messes with your head, this stuff does…

Anway, next post: CEDIA 2007!